Do I need to create an account before ordering?
Yes, but don’t worry. The process of creating an account is easy and it’s important to keep track of your orders.
How do I place an order?
To place your order, you only need to pick a frame and check out.
How do I make changes to my order?
Please contact our customer service representative through email.
Can I cancel my order?
Yes. You can cancel your order before it is shipped. Contact our customer service for more details.
How to check on the status of my order?
to your Tokado Italy account. Click My Orders
in the menu and you will see the status of your order.
What type of lenses do you provide?
Unfortunately, tokadoeyewear.com doesn’t provide lenses.
How can I get my prescription?
Please contact your oprtician or optometrist.
Can I buy the frames alone?
Yes, that’s the only option available at tokadoeyewear.com
Insurance & Payments
How do I pay?
We accept PayPal.
How to print my receipt?
to your Tokado Italy account, click Mon Compte
, and you will be able to see and print your receipt.